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Help and FAQs - Home Ventilation from DVS – Heart of a healthy home

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Help and FAQs - Home Ventilation from DVS – Heart of a healthy home Why DVS DVS can save you money Asthma and allergiesIncreasinglyBenefits Testimonials News Solutions Ventilation Air Filters Heating Cooling Building? Building or Renovating? Information for Builders Information for Owners Useful Articles Upgrade Product Tips Upgrades and Add-ons Help and FAQs Tips and Tricks Operating Guides Filter Fitting Instructions Contact Us Request a self-ruling consultation GEM Visa Promotion Terms and Conditions Refer a friendSelf-rulingConsultation PRODUCT TIPS Filter Fitting Instructions Upgrades and Add-ons Help and FAQs Tips and Tricks Operating Guides Help and FAQs Answers to some wontedly asked questions Why isn’t there any air coming out of the ceiling diffuser? My DVS is switched on at the tenancy panel.Why do I still get some misting or condensation in some rooms of the house?Why is there pebbles on the ceiling diffuser and on the ceiling near the diffuser?Why is there a smell coming from the roof space through the ceiling diffusers?Why do we get the smell of smoke from wood or coal fires coming into the house from the roof space?Why can I hear noises from the DVS fan during the day and night?Why do I seem to be getting cooking smells and other odours coming when into the house?Why isn’t there any air coming out of the ceiling diffuser? My DVS is switched on at the tenancy panel.There could be several reasons for this. The most likely reason (assuming you have an Automatic, G3 or G4 model) is that the DVS has automatically switched off due to the roof space temperature exceeding pre-set cut-out levels. If this is the case, your DVS will automatically uncork operating once the roof-space temperature falls. You should trammels then in the morning when the roof space is potation and the DVS should have switched when on again. If your DVS is still not working in the morning, hold a piece of paper up to the ceiling diffuser to see if it moves. If the fan is working, trammels the filter in the roof space as it may be clogged, preventing the DVS from delivering sufficient air through the ceiling outlets. If the filter is not clogged and the DVS is still not working, please undeniability us on 0800 387 387WhenTo TopWhy do I still get some misting or condensation in some rooms of the house?Where a room does not have it’s own DVS ceiling vent, ensure doors to those rooms are left unshut during the day and at night.Unshutcurtains and blinds fully during the day, and leave slightly unshut at night (if possible). Read Getting the weightier out of your DVSfor increasingly trouble-shooting tips. If the problem persists, please undeniability us on 0800 387 387. I no longer have any condensation, but why does my house seem potation during colder weather? You may need to use a little increasingly home heating during colder months to offset the potation and drier air from the roof space needed to tenancy condensation. See our Heating section for increasingly information.WhenTo TopWhy is there pebbles on the ceiling diffuser and on the ceiling near the diffuser?This sometimes happens, usually as a result of pebbles once in the home stuff attracted by static electricity due to the drier air from the DVS brushing versus the diffuser or ceiling surfaces, and by the spritz of air within the region of the diffuser.Wipethe surfaces with a wipe dry cloth, brush, or use the skim zipper on the end of your vacuum cleaner. If the problem persists trammels your air filter to ensure it hasn’t wilt clogged and trammels the ducting in your roof space for any damage. Occasionally tradespersons or other people working in your roof incision can unwittingly forfeiture the ducting, permitting some pebbles from the roof incision to enter your home, although this is not common.WhenTo TopWhy is there a smell coming from the roof space through the ceiling diffusers?Roof smells can occur temporarily when the DVS is first installed, or with a new roof. The problem should well-spoken in time. However, if the problem persists, undeniability us on 0800 387 387 and ask well-nigh ourActivated Charcoal Filters which can reduce smoke and odour smells to winning levels.WhenTo TopWhy do we get the smell of smoke from wood or coal fires coming into the house from the roof space?This can occur, particularly on still nights, when smoke from domestic fires sits virtually ground level and is drawn into your roof space. If the problem persists, undeniability 0800 387 387 and ask well-nigh our Activated Charcoal Filters which can remove smoke and odour smells.WhenTo TopWhy can I hear noises from the DVS fan during the day and night?For older DVS systems (Pre 2005), it is possible that in the sufferer of night you may be worldly-wise to hear a soft ‘hum’ from your DVS from unrepealable rooms in your house, but it is unusual that you would hear it operating during the day. If the DVS is making ‘clunking’ or ‘clicking’ noises, or is very noisy, it may indicate that the centrifugal fan is damaged or worn and you should undeniability us on 0800 387 387.WhenTo TopWhy do I seem to be getting cooking smells and other odours coming when into the house?Check whether any pericope fans are vented into the roof cavity. If they are, please unify for a local tradesperson to vent any pericope fans outside the roof space. Or undeniability us on 0800 387 387 – we may be worldly-wise to do it for you, or recommend someone in your zone who is experienced at doing this job.WhenTo Top For remoter information, consult the Operating Guide for your system. If you have any remoter questions or problems, please undeniability us on 0800 387 387. And remember… If you are NOT satisfied, PLEASE LET US KNOW! We will respond and help as quickly as possible – your satisfaction ways everything to us. Either undeniability us on 0800 DVS DVS (0800 387 387), or email us at customerservice@dvs.co.nz Request a self-ruling consultation CALL US 0800 387 387 SHOP ONLINE BUY DVS FILTERS Sign up to the DVS e-newsletter CommentsThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle Ajax powered Gravity Forms. Recognised by:Well-nighDVS Solutions Building? Upgrade Product Tips Contact Us facebook $0.000 items